At SheetXAi (also known as "SheetXAI - LTD"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Google Sheets™ add-on or Excel add-in, and visit our website (SheetXAi.com).

Google Workspace™ Integration

SheetXAi operates as a Google Sheets™ add-on and follows these data handling principles:

• Accesses your Google Sheets™ data only when you're actively using the add-on

• Uses Google™ OAuth for secure authentication

• Requires specific permissions (scopes) to function:

  • Access and modify spreadsheets where you use the add-on (including linked sheets for multi-sheet operations and automations)

  • Display the chat interface in Google Sheets

  • Connect to AI services (OpenAI, etc.) and process payments securely

  • Run the automations you set up and manage your credits

  • Read your language preferences for proper display

  • Access files you're currently using with the add-on

  • View your email address for account management

  • Send emails when you request support or ask the AI to send emails

• Does not store your Google Sheets™ data permanently

• Processes data temporarily for AI operations only

Information We Collect

Personal Information

We may collect personal information when you:

• Register for our service

• Make a purchase

• Submit support requests

• Use our add-on

This includes:

• Name

• Email address

• Payment information (processed securely through Stripe)

• Account preferences

Usage Data and Analytics

We collect anonymous usage data to improve our services:

• How you interact with our application

• Features used and actions taken

• Performance metrics

• Error reports No personally identifiable information is included in this analytics data.

User Requests and AI Interactions

• We collect and store user requests made through our add-on

• AI interaction logs are only accessed if the user requests support, which would require accessing the logs to diagnose issues.

• Content from your spreadsheets is processed temporarily and not stored permanently

Data Processing and Storage

Security Measures

• All data is encrypted in transit and at rest

• AI processing is performed securely through our servers

• Credit and subscription information is stored securely

• We use industry-standard security protocols

• Access to systems is strictly controlled and monitored

Data Retention

• Personal account information: Retained while account is active

• Usage data: Anonymized immediately

• Payment information: Stored securely by Stripe

• AI processing data: Temporary processing only, not stored

• AI Interactions: Only accessed when the user requests debugging

OAuth Scope Usage

Our add-on requires specific permissions to function:

"Display and run third-party web content in prompts and sidebars inside Google applications"

• Purpose: Display the chat interface and user controls

• Usage: Only when the add-on is active

• Data access: Limited to UI display

"Connect to an external service"

• Purpose: Process payments through Stripe and connect to AI services (OpenAI, etc.)

• Usage: During payment operations and AI processing

• Data access: Limited to payment processing and AI requests

• Note: Required for core AI functionality

"Allow this application to run when you are not present"

• Purpose: Run automations set by you and manage credit usage

• Usage: When your automations need to run in the background

• Data access: Limited to automation execution and credit tracking

"View and manage all your spreadsheets in Google Drive"

• Purpose: Access and modify spreadsheet content

• Usage: For the sheet where add-on is being used, additional sheets during multi-sheet operations, and sheets involved in your automations

• Data access: Only sheets actively being used with SheetXAI

• Note: Essential for any spreadsheet operations

"View your basic settings about language and region"

• Purpose: Handle user language settings

• Usage: Basic add-on functionality

• Data access: User locale preferences only

"View and manage Google Drive files and folders that you have opened or created with this app"

• Purpose: Access files created by the add-on

• Usage: When processing spreadsheet data

• Data access: Limited to files CURRENTLY being used with the add-on

• Note: Access is removed when you stop using files with SheetXAI

"View your email address"

• Purpose: User identification

• Usage: Account and subscription management

• Data access: User email address only

"Send email as you"

• Purpose: Process support requests and handle email operations requested through AI

• Usage: Only when you send a support message or specifically ask the AI to send emails

• Data access: Limited to sending emails on your behalf when requested

• Note: We never access your email directly - this is only used when you explicitly request email actions

Notes

• Each scope is requested only when necessary for core functionality

• Access is limited to the minimum required for each operation

• No scope is used beyond its stated purpose

• User data privacy is maintained at all times

Third-Party Services

Payment Processing

• We use Stripe for payment processing

• Payment information is handled directly by Stripe

• We do not store credit card information

Analytics

• We use anonymous analytics to improve our service

• No personal information is shared with analytics providers

• You can opt-out of analytics collection

AI Technology and Processing

• We use OpenAI's technology to process and generate content

• Text prompts and responses are processed through OpenAI's APIs

• AI interactions are temporary and not permanently stored

• OpenAI's use of data is governed by their privacy policy at openai.com/privacy

• No personal data is shared with OpenAI

Your Rights and Choices

Access and Control

You have the right to:

• Access your personal information

• Correct inaccurate data

• Request deletion of your data

• Export your data

• Opt-out of marketing communications

Data Deletion

To request data deletion:

1. Email: david@sheetxai.com

2. Use our support form

Changes to This Policy

• We may update this policy periodically

• Significant changes will be notified via email

• Continued use after changes implies acceptance

• Last updated date will be modified with each revision

Contact Information

Support Requests

Email: david@sheetxai.com

Legal Compliance

SheetXAi complies with:

• Google Workspace™ Marketplace requirements

• Data protection regulations

• Payment processing regulations

• Industry security standards

Google Workspace™, Google Sheets™, and Google™ are trademarks of Google LLC.